50-plus und Y generation: Teamwork and understanding drive controlling forward
What was the biggest barrier on the TeamBank path to sustainable controlling?
Wiersich: In particular, there were two obstacles to overcome: On the one hand, to break up existing, long-lived processes and integrate new IT systems. On the other hand, to promote the willingness of employees to develop as well as their own motivation. After all, it was also about the question of the responsibility of novel, data-driven forecasts, since their creation and support can also be done in their own data analytics departments.
New IT systems, new IT skills - do we need new controllers?
Wiersich: Against the background of digitization, controlling will complement the IT system landscape. Dealing with these systems requires the acquisition of new IT skills. Therefore, a controller needs to be open, curious, and willing to learn to tackle future challenges.
What is your main message to Controller from 50-plus and 30-plus generations?
Wiersich: While experienced controllers bring a wealth of know-how, generation Y controllers are often very open-minded, especially for technical innovations. If existing know-how and technical affinity are brought together, digitization in controlling can be easier. Therefore, a goal-oriented team work characterized by mutual understanding is the message to the employees in controlling.
About Dr. Matthias Wiersich
Dr. Matthias Wiersich has worked as a product and market controller at the TeamBank AG since 2016, where he is responsible for advanced analysis techniques. Previously, he worked for several years as a data analyst and campaign manager at ERGO Direkt Versicherung and worked as a research assistant at the University of Erlangen-Nuremberg. He obtained his information-oriented background through a degree in statistical business studies at the University of Erlangen-Nuremberg.
About the TeamBank
Since 2003, TeamBank has been a member of the Cooperative Financial Services Network Volksbanken Raiffeisenbanken. The Nuremberg-based company distributes installment loans under the easyCredit brand. In addition, the company offers an installment payment solution for e-commerce and at the point of sale with the product Ratenkauf by easyCredit.
The TeamBank in numbers:
- 980 employees
- total assets: € 9.8 billion
- easyCredit held approx. € 7.7 billion
- approx. 833 000 customers